An AI assistant that knows your business
The assistant answers from your company's knowledge: price lists, catalogues, manuals and FAQs. It doesn't make answers up, and when it doesn't know something, it refers the customer to you.
raos.hr
What you get
Everything you need, in one place and from one team.Your knowledge
We train it on your documents, catalogue and website, not on the general internet.
On your website and in your shop
Answers visitors 24/7 about products, prices and delivery.
For your team
An internal assistant helps employees find manuals, procedures and data.
Multiple languages
Customers ask in their own language, and the assistant answers in the same one.
Enquiries come to you
When a customer wants a quote or to talk to a person, the enquiry lands in your inbox.
Conversation overview
You see what customers ask, which is valuable material for sales and for website content.
How we work
Four steps, no surprises. At every step you know what comes next and who is responsible.Knowledge sources
We gather price lists, catalogues, manuals and FAQs. We agree on what the assistant may and may not say.
First version
The assistant on your data, which you test before launch.
Fine-tuning
We go through real questions and correct answers until they are accurate and in your tone.
Launch and monitoring
We put it on your website or internal system and monitor the conversations.
From our practice
This is what it looks like at our clients.raos.hr
Raos
Distributor of 3M industrial productsWebsite on our E5 CMS with an AI assistant and a dedicated area for professional buyers.
- E5 CMS
- AI assistant
- B2B
promoitems.eu
PromoItems EU
B2B online shop for promotional productsMore than 21,500 products, an AI assistant for enquiries and logo previews on products.
- Online shop
- AI assistant
- B2B
Frequently asked questions
If you don't find an answer here, send us an enquiry. We reply within one working day.Will the assistant make up answers?
The assistant answers only from the sources we give it. When there is no answer, it says it doesn't know and refers the customer to your contact.
Where is my data?
We store the assistant's data on our servers and use it only for your assistant.
Can the assistant run on my existing website?
Yes. It is added to any website with a single snippet, and it is built into E5 CMS.
Where are your AI assistants already running?
On the website of Raos, a distributor of 3M industrial products, and in the PromoItems EU B2B online shop, where they answer customers from the catalogue.
Tell us what you need
We reply within one working day with a proposal and an estimate.Thank you, your enquiry has been sent.
We reply within one working day with a proposal and an estimate.